Pay/Close Invoices with Total amount of 0 ( Zero)

You can pay and close an invoice with a zero amount.
This helps clarify the billing reports for each agent and keeps a record of every event.

Here's how to do it:

1- Create your invoice with a zero amount, then click "Save."

2- Go to "Billing pending" ➞ click on "Lock billing" ➞  then click on "Create invoice" ➞ "Save" your invoice with the zero amount.

3- Click on "Receive a payment." You will now see that the zero-amount invoice is selected. Click "Save".

4- In the "Payments" section, you will see your zero-amount payment recorded, showing that the invoice is paid and closed.

Please don't hesitate to reach out if you have any other questions or need further assistance.